At The Man Project, we strive to provide our customers with the highest quality products and services. In order to maintain transparency and clarity, we have implemented a No Return and No Refund policy. Please read this policy carefully before making a purchase.
- Product Acceptance: Once a product is purchased and delivered, it is considered accepted by the customer. By accepting the product, the customer acknowledges that they have thoroughly reviewed the product description, specifications, and any applicable terms and conditions.
- No Returns: We do not accept returns for products once they have been delivered and accepted by the customer, except in the case of a manufacturing defect or damage that occurred during shipping. If you receive a defective or damaged product, please contact our customer support, and we will assess the situation on a case-by-case basis.
- No Refunds: As a general policy, we do not offer refunds on any products including but not limited to custom-made items, or personalized products. All sales are final. We strongly encourage customers to review product details and ask any questions they may have prior to making a purchase.
- Exceptions: There may be certain circumstances where we will consider providing a refund or exchange at our discretion. These circumstances may include:
a. Manufacturing defects or damage: If a product is found to have a manufacturing defect or is damaged during shipping.
- Contact Customer Support: If you believe you have a valid reason for requesting a return, refund, or exchange, please contact our customer support team at the same day of receiving your order. Our team will assess your request and provide further instructions on the next steps to be taken.
By making a purchase with The Man Project, you acknowledge and agree to abide by our No Return and No Refund policy as outlined above. If you have any questions or concerns regarding this policy, please contact our customer support team at +91 9175958043 for assistance.